By placing an order, you accept the regulations. Please read our regulations and complaint conditions before making the payment and placing the order.

1. Cash on Delivery (COD) is available exclusively to customers who have been active on DBG for at least two years and have established a consistent and reliable track record.

2. Orders sent to PO Boxes, Collection Points or Supermarkets are not eligible for reship/refund.

3. Orders redirected to another address are not eligible.

4. Refund/Reship is only valid if tracking confirms the item has not been delivered.

5. We do not make changes to the order after receiving the payment.

6. We accept payments only through BTC, USDT ERC20, XMR.

7. We do not inform about the exact date of shipping, but packages are shipped within 72 hours after receipt of payment.

8. We do not give tracking numbers unless you don’t receive package within 5 days.

9. Once your package has been successfully delivered, all shipping info is securely deleted and destroyed.

10. Messages with links and attachments are ignored and the addresses are blocked.

11. Sending an email several times in one case is considered spamming and results to blocked.

12. We do not consider a complaint if it was reported in public other than contacting us to resolve the problem.

13. We do not consider complaints submitted 3 days after receiving the parcel.
14. Ask about the availability of the ordered product if you make a payment a few hours after placing the order.

15. All claims of un-received orders will be investigated within 42 hours and if the package is found to be lost in transit or seized, I will provide a 100% free reship/refund.